Updated privacy policy

We highly value the privacy of our customers and appreciate the trust placed in us to handle personal information with care and sensitivity. By visiting the Site and/or utilizing the products and services provided on the Site ("Services"), you are indicating your agreement to the terms outlined in this Privacy Policy. We kindly request that you carefully read this policy. As our business evolves over time, our Privacy Policy, as well as the Site and our Terms & Conditions, may be subject to updates and revisions.

 

Information We Collect

1. Your personal information and contact information such as your name, gender, date of birth, identity card number, telephone number, social media contact, email address, residential address, mailing address, and billing address;
2. Your business information such as company name and business title;
3. Your account details, including first and last 4 digits of credit card account numbers, or user accounts;
4. Your household income range, and personal interest;
5. IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device; and
6. Telephone numbers and email addresses contained in your phone book, when you choose to participate in interactive features of our service. In this case we will have informed you when you access to our service and by providing that data to us you agree that you have obtained consent from those individuals in the phone books.

 

Direct Marketing

From time to time, the Company may use your personal data to send you news, offers, promotions and joint marketing offers and the Company requires your consent for that purpose. We may contact you by email, in-app notifications, social media, SMS, text/picture/video message, telephone or mail. The company may utilize personal information such as your name, email address, telephone number, contact address, social media contact, date of birth, products and services portfolio information, transaction patterns and behaviors, browsing records, content viewing habits, and personal interests for the purpose of direct marketing. This includes promoting the Services and products or services offered by the company's business partners or registered merchants of Mat@boutU. These products or services may encompass various categories, such as food and beverages, groceries, household products, personal care and health, skincare and makeup, maternity and baby items, pets, electrical appliances, dining and lifestyle, sports and travel, toys and books, telecommunications, media and entertainment, fashion, insurance and financial products, as well as solicitation of donations or contributions for charitable, cultural, philanthropic, or recreational purposes that may be of interest to you.

 

If you do not wish to receive any direct marketing communications from us or our marketing partners, you have the option to opt out at any time. You can update your preferences through your registered account or utilize the unsubscribe link provided. Upon receiving your request, we will promptly cease using your personal data for direct marketing purposes at no cost to you.

Cookies

Cookies are small text files that may be transferred to your computer through your web browser when you visit a website. These cookies are stored by your browser in association with each specific website you visit. Mat@boutU retains the right to place cookies on your computer when you access our website. These cookies store information about your navigation on our website, such as the pages you visited, the date and time of your visit, and other related details. We use cookies to enable our servers to recognize your web browser and gather information about your visits to the Site and your use of our services over the internet. The use of cookies helps us improve our services and provide you with a better user experience.

 

It is important to note that our cookies do not, by themselves, contain personal information, and we do not combine the general information obtained through cookies with other personal information to identify you as an individual. Most web browsers offer options to disable or modify the acceptance of cookies by configuring the internet settings of your browser. This allows you to prevent your browser from accepting new cookies and provides you with control over accepting each new cookie in various ways, depending on the features of your browser software.

 

Please be aware that this Privacy Policy specifically covers our use of cookies and does not encompass the use of cookies by third parties. We do not have control over how third-party websites may place cookies on your computer. For instance, if you visit third-party websites linked from our website, those websites may place cookies on your computer.

 

How We Use This Information

When you visit our website, online advertisements, or use our mobile social networking services, we may collect certain information about your device and usage through automated means, such as cookies and web server logs. For instance, we gather information about your browsing patterns utilizing various web-based technologies. Additionally, we may engage with third-party advertising networks or pixel tags to collect IP addresses and other information using cookies and web server logs on our websites, emails, and third-party websites where our advertisements are placed. This information is used to provide advertisements tailored to your interests, including products and services offered by companies not affiliated with us.

 

Furthermore, we reserve the right to access, read, preserve, and disclose any information that we reasonably believe may be necessary to: (i) comply with applicable laws, regulations, legal processes, or governmental requests; (ii) enforce our Privacy Policy and Terms and Conditions that apply to our services, including investigating potential violations thereof; (iii) detect, prevent, or address fraud, security, or technical issues; (iv) respond to user support inquiries; or (v) protect our rights, property, safety, our users, and the general public. This may involve sharing information with other companies and organizations for the purposes of fraud protection, spam/malware prevention, and similar endeavors.

 

Links to Third Party Websites

Our website may contain links to other websites for your convenience and information. Please note that we do not have control over these websites or their privacy policies, as they may operate independently from us. These linked websites may have their own privacy notices or policies in place, and we strongly encourage you to review them when you visit any linked websites. It is important to understand that if you visit linked websites that are not owned or controlled by us, we cannot be held responsible for the content of those websites, your use of the websites, or the privacy practices implemented by those websites.

 

In some cases, certain third-party companies may choose to share personal data with us, and such sharing is subject to the privacy policy of the respective third-party company.

 

How We Protect Personal Information

We make every effort to safeguard and protect the privacy of your Account information. However, it is important to note that we cannot guarantee the absolute security of any Account information. Factors such as unauthorized entry or use, hardware or software failures, and other unforeseen circumstances may potentially compromise the security of user information at any time.

 

We employ industry-standard techniques to store all of our information, including your IP address information. We have implemented appropriate administrative, technical, and physical safeguards to protect the personal information you provide us against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

 

While we strive to maintain the security of your information, we cannot guarantee or warrant that the techniques employed will prevent unauthorized access to the information we store about you, whether it is personal information or otherwise.

 

In the unlikely event that we suspect or become aware of a potential compromise to the security of your personally identifiable information under our control, we will take appropriate measures. This may include notifying you of the situation if we believe it is appropriate or required by law. We will make reasonable efforts to provide such notification as promptly as possible given the circumstances.

 

Consent to Transfer Information and Safe Harbor Certification

The website is operated in Hong Kong, and if you are accessing or using the website from outside of Hong Kong, please note that any information we collect, including personal information, will be transferred to, processed, and stored in Hong Kong. By using the website or providing us with any information through the website, you consent to the transfer, processing, and storage of your information in Hong Kong.

 

Data Access and Correction

If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by writing to the following address:

Mat@boutU
TravelONE Limited
cs@mataboutu.com
For the attention of: Personal Data Officer
The Company reserves the right to charge you a reasonable fee for complying with a data access request as permitted by the PDPO.

In the event of any discrepancy or inconsistency between the English and Chinese versions of this Privacy Policy, the English version shall prevail.

We keep this Privacy Policy under regular review and place updates on our website from time to time.